CamZH;c-152709 wroteFCP and FedEx.
What a nightmare.
FCP have a different value on the AWB to the actual invoice (significantly higher on the AWB)
Havent supplied an invoice with the goods.
FedEx have been asking me to supply an invoice, and a letter stating why the AWB value doesnt match the invoice value.
FedEx were also asking for a declaration of no asbestos.
And to making things even better, I'm having it delivered to work, we have an account with FedEx, so they (FedEx) started email our logistics asking for this info.
I feel your pain. I went through something similar with FCP but I think it was UPS not FedEx. In the end I had to pay about $90 AUD for each box (shipment from FCP was split into 2 separate boxes!) to get it out of UPS, and I had to doctor a separate invoice for each box as FCP said they couldn’t create a separate invoice for each box (although they did send me a detailed breakdown of what parts were in each box...)
