I'm sorry to hear it's been a terrible experience for you mate.
Hopefully you're on the way to getting it sorted soon.
Hearing people I know particularly experience this type of lack of support/struggle is tough because I genuinely feel for you and the type of treatment or lack of respect for your own time and your business is pretty poor.
That aside, great timing to reach out - I'm coming to Perth in November - just about to book my additional accomodation now - I've got Friday the 10/11 and saturday 11/11 free before I head home on Sunday 12/11.
Hopefully there's a WAVE event happening and we'll get to meet in person.