XC90 Extended warranty not offered
The warranty on my 2015 XC90 finished last year, and so I had its last service with Sydney Volvo in Five Dock. All was fine. Three months later I had an incident where it just wouldn’t start, and I called Volvo and they were great, they came and got it and fixed it under warranty, even though it was out of warranty, because they said it was a known issue.
So now I’m looking at a new Volvo for 2020. A dealer asked me if I had extended the warranty on the 2015. I didn’t know I could! It was never offered. I could’ve had a one year extension, or two.
Well I’ve been asking if I can have the remaining year covered by an extended warranty, at my cost of course.
When they finally replied, ‘computer says no’. No reason at all given, sensible or stupid. Just, no, we don’t do that. It was never offered to me at the last service, but the service manager says, they have pamphlets I should’ve read.
do you think they know something about my vehicle that they’re not prepared to cover? Car seems fine at present...