XC60 Bluetooth internet not connecting

hi all, recently purchased a 2019 XC60, love the car except for one annoying quirk.

I can't get the 'Bluetooth internet connectivity' to work... using an iPhone XS max.

Hotpot/tethering works fine.

I've tried to my wife's phone, same issue.

I took it to my local dealer and they said it's a known fault, it just doesn't work in Australia?

Anyone get this to work at all?

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